FAQ

We are a curated store of branded vintage second-hand fashion, carefully selecting every piece to guarantee top quality.

All clothing is pre-owned but in excellent condition. Each piece is cleaned and sanitized before being placed in our boxes.

Since the clothes are selected randomly, we do not offer returns or exchanges, except if the item is truly damaged. If that happens, please contact us so we can resolve the situation.

All pieces go through a rigorous process that includes cleaning and quality inspection. We guarantee that all clothing is in excellent condition.

We accept the main payment methods, including credit cards, PayPal, bank transfers, Google Pay, and Apple Pay.

After your order is shipped, you will receive an email with the tracking number and instructions on how to track the delivery status.

Delivery time may vary depending on your location, but orders are usually delivered within 5 to 7 business days. We ship your order within 24-48 hours!

Shipping fees vary depending on the location and the size of the box ordered. Shipping cost details will be shown at checkout.

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is shipped.

You can contact us through our support email: [vintversatile@gmail.com].